If you're thinking of uplifting your instore customer experience, the simple introduction of a NESCAFÉ coffee machine could turn things around the same way it has helped some of our key clients. 

3 out of 4 consumers will consult social media before making a purchasing decision – it’s statistics like these that have increased the pressure on restaurants to better manage their social media. If you have invested time and, perhaps, money in Instagram, Facebook, Twitter etc then the last thing you need is to have that brand positivity damaged by haters. So how do you deal with negative social interactions and still come out on top?

Coffee chains around the world have been closely observing new trends in consumption, especially among younger customers.