Resources

Customer experience (CX) is becoming big business for business.

The phrase less is more can certainly be applied to the foodservice industry, as trying to do too much at once can make it impossible to do any one thing well. Streamlining your restaurant menu offers many benefits that you can’t afford to ignore if you want to run a lean, profitable kitchen

Many companies have taken measures and turned their business into a temporary remote office model to navigate through these challenging times. Chances are that if you’re reading this, you’re also one of the people that packed their stuff to work from home.

Serving food and drinks to your customers does more than simply satisfy their hunger and thirst - it provides sensory experiences that create emotional connections like joy and comfort. With emotional wellbeing becoming an increasing priority for consumers, there’s an opportunity for foodservice operators to develop rituals around food and drink that create feelings of peace, calm, clarity, and more.

The flavour of your coffee beans is influenced by chemistry of soil, the weather, the amount of rainfall, sunshine and altitude. The coffee belt nations generally have the best climatic conditions for the cultivation of beans.  

The history of coffee goes as far back as the 14^th century where young plants were exported to Arabian Peninsula from Ethiopia and then to Indonesia by the end of the 17^th century. Coffee bean cultivation then spread to New World nations such as Costa Rica, Brazil, Jamaica, Honduras and others. By the 19^th century the World’s coffee belt was established. 

People's obsession with coffee is always evolving, and cold brewing is one of the latest trends being rapidly adopted by cafés and restaurants. Learn about the different types of cold brewed coffee, how they're made, and why you should add them to your menu to offer customers more choice and increase profits.

Those aromatic dark brown beans we know and love begin their life on a coffee tree. These shrub-like plants are grown all around the world, from the Tropic of Cancer to the Tropic of Capricorn. They bear round red fruits called coffee cherries, and the “beans” are actually the seeds of these cherries. After these soft green seeds are removed, they are roasted to bring out certain aromas and flavours, then ground, brewed and enjoyed, one cup at a time.