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Happy Customers and Happy Server.

5 simple ways to improve your customer experience

Customer experience (CX) is becoming big business for business.

cafe worker

10 common problems in foodservice and how to overcome them

Every food service business is different, but there are several common problems that every café or restaurant manager can relate to. Keep reading for ten of the most common issues faced in the food and beverage industry and how to overcome them.

Woman pulling out a tray of scrolls at a bakery

10 sweet bakery trends for cafes

The world of cookies, muffins, cakes, doughnuts, and other baked sweets allows for almost limitless variation and experimentation. It’s always a delight to see the creativity of bakers and dessert chefs run wild. With so many new ideas, this part of the food industry is never at risk of becoming stale. If you’re looking for some new sweet baked goods to add to your menu this year, this article is for you! Let’s take a look at 10 delicious sweet bakery trends you can leverage in your café menu.

Arabica and Robusta beans

10 key differences between the Arabica and Robusta coffee beans

Those aromatic dark brown beans we know and love begin their life on a coffee tree. These shrub-like plants are grown all around the world, from the Tropic of Cancer to the Tropic of Capricorn. They bear round red fruits called coffee cherries, and the “beans” are actually the seeds of these cherries. After these soft green seeds are removed, they are roasted to bring out certain aromas and flavours, then ground, brewed and enjoyed, one cup at a time.