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Smiling Server

Understanding and addressing hospitality staffing challenges

Some venues in the hospitality sector have had trouble recruiting skilled staff. Luckily, there are innovative recruiting platforms like Barcats and other solutions that foodservice operators can use to help address their staffing issues and get back to doing what they do best – satisfying their customers!

dining out

Major trends in the Australian food industry

AI (Artificial Intelligence) is widely used in our lives these days. When was the last time you called Siri or Alexa to play your favorite song? How often does Netflix and Spotify recommend new songs and movies that just so happen to suit your preferences? These solutions along with many others use machine learning to understand more about their customers and consumers, to better predict ordering patterns to deliver the right products, services and best customer experience. 

Happy Customers and Happy Server.

5 simple ways to improve your customer experience

Customer experience (CX) is becoming big business for business.

cafe worker

10 common problems in foodservice and how to overcome them

Every food service business is different, but there are several common problems that every café or restaurant manager can relate to. Keep reading for ten of the most common issues faced in the food and beverage industry and how to overcome them.

Woman pulling out a tray of scrolls at a bakery

10 sweet bakery trends for cafes

The world of cookies, muffins, cakes, doughnuts, and other baked sweets allows for almost limitless variation and experimentation. It’s always a delight to see the creativity of bakers and dessert chefs run wild. With so many new ideas, this part of the food industry is never at risk of becoming stale. If you’re looking for some new sweet baked goods to add to your menu this year, this article is for you! Let’s take a look at 10 delicious sweet bakery trends you can leverage in your café menu.

Coffee Sign

The Coffee Belt: Where Does Your Coffee Come From?

The flavour of your coffee beans is influenced by chemistry of soil, the weather, the amount of rainfall, sunshine and altitude. The coffee belt nations generally have the best climatic conditions for the cultivation of beans.  

The history of coffee goes as far back as the 14th century where young plants were exported to Arabian Peninsula from Ethiopia and then to Indonesia by the end of the 17th century. Coffee bean cultivation then spread to New World nations such as Costa Rica, Brazil, Jamaica, Honduras and others. By the 19th century the World’s coffee belt was established. 

Woman Reading Menu in Restaurant

Simple Menu Design for Your Restaurant

The phrase less is more can certainly be applied to the foodservice industry, as trying to do too much at once can make it impossible to do any one thing well. Streamlining your restaurant menu offers many benefits that you can’t afford to ignore if you want to run a lean, profitable kitchen

A Woman Typing On A Keyboard

Your step-by-step guide for creating the perfect home office setup

Many companies have taken measures and turned their business into a temporary remote office model to navigate through these challenging times. Chances are that if you’re reading this, you’re also one of the people that packed their stuff to work from home.

Food & Drink

The emergence of rituals around food and drink

Serving food and drinks to your customers does more than simply satisfy their hunger and thirst - it provides sensory experiences that create emotional connections like joy and comfort. With emotional wellbeing becoming an increasing priority for consumers, there’s an opportunity for foodservice operators to develop rituals around food and drink that create feelings of peace, calm, clarity, and more.

coffee beans

Single-origin coffee vs blends

Which is better - single-origin coffee or coffee blends? While many coffee drinkers swear by blends, others are convinced that single-origin coffees offer the true essence of coffee. So, what is the difference between these two types, and what should you serve your customers? Let’s look at single-origin coffee vs blends.

pasta

Your go-to-guide to popular pasta types

What type of pasta do you serve in your venue? Are you thinking of branching out from the norm?

Check out this infographic and become a pasta guru. These 33 pasta types cover what pairs well with different shapes and styles - we've simplified it for you.

Prego!

Tiktok on mobile phone

Using TikTok Trends to Leverage Your Business

TikTok is the latest and greatest social media platform, and you’ve no doubt heard about it from friends, family, and colleagues. If you’re anything like most business owners, then you’ve probably thought about leveraging TikTok in your marketing efforts, here’s how.