Resources

Behind every well run organisation, is the workplace coffee machine.  It has become a contributor to employee satisfaction and efficiency in the office. 

Leveraging new technology is essential for maintaining your competitive edge in any industry, and this is no different when it comes to cafés and restaurants. Whether it’s a new POS system, updated table booking software, or a food ordering app for restaurants with no delivery service, there’s plenty of emerging technologies that offer significant benefits for your business.

Coffee is one of life’s greatest pleasures and across Australia and New Zealand around 14.5 billion cups are drunk every year in and out of home (1). This equates to 459 cups every second!

Nespresso research reveals nearly 30% of coffee drinkers in Australia drink decaf. And what’s more, close to half of this group is represented by those 18-34 years.

Your food is delicious, you know that. But what about your photos? Your customers are visual creatures, and they want to see the food before they order it. A picture is worth a thousand words after all! Learning how to photograph your restaurant’s dishes is an important step in marketing your business. Keep reading for five tips and tricks for better quality food photography- including lighting, composition, props, angles, and even how to prepare certain dishes differently to make them camera-ready. Mark Clayton, Executive Chef at Nestlé Professional, was kind enough to provide his insight on the food photography tips below.

Some venues in the hospitality sector have had trouble recruiting skilled staff. Luckily, there are innovative recruiting platforms like Barcats and other solutions that foodservice operators can use to help address their staffing issues and get back to doing what they do best – satisfying their customers!

AI (Artificial Intelligence) is widely used in our lives these days. When was the last time you called Siri or Alexa to play your favorite song? How often does Netflix and Spotify recommend new songs and movies that just so happen to suit your preferences? These solutions along with many others use machine learning to understand more about their customers and consumers, to better predict ordering patterns to deliver the right products, services and best customer experience. 

Customer experience (CX) is becoming big business for business.

Every food service business is different, but there are several common problems that every café or restaurant manager can relate to. Keep reading for ten of the most common issues faced in the food and beverage industry and how to overcome them.

The world of cookies, muffins, cakes, doughnuts, and other baked sweets allows for almost limitless variation and experimentation. It’s always a delight to see the creativity of bakers and dessert chefs run wild. With so many new ideas, this part of the food industry is never at risk of becoming stale. If you’re looking for some new sweet baked goods to add to your menu this year, this article is for you! Let’s take a look at 10 delicious sweet bakery trends you can leverage in your café menu.

The flavour of your coffee beans is influenced by chemistry of soil, the weather, the amount of rainfall, sunshine and altitude. The coffee belt nations generally have the best climatic conditions for the cultivation of beans.  

The history of coffee goes as far back as the 14^th century where young plants were exported to Arabian Peninsula from Ethiopia and then to Indonesia by the end of the 17^th century. Coffee bean cultivation then spread to New World nations such as Costa Rica, Brazil, Jamaica, Honduras and others. By the 19^th century the World’s coffee belt was established. 

The phrase less is more can certainly be applied to the foodservice industry, as trying to do too much at once can make it impossible to do any one thing well. Streamlining your restaurant menu offers many benefits that you can’t afford to ignore if you want to run a lean, profitable kitchen